To the Freight Farms Community

A letter from our CEO

Over the past few days, I’ve spoken with many growers who are facing real uncertainty and asking honest, difficult questions about what’s next. If that’s you — please know, you’re not alone.

At Growcer, our mission has always been rooted in helping communities grow fresh, local food — and supporting the people who make that possible. We’re here to listen, to help where we can, and to work alongside you through this transition.

We’re already collaborating with others in the CEA space — including experienced Freight Farmers and former Freight Farms team members — to identify solutions that can keep your farm running and your work moving forward.

We’re here to help you keep growing — without rushing your decisions, without pressure, and with long-term support you can count on.

Whether you need help troubleshooting today, want to explore a path forward, or simply don’t want to feel alone in this moment — we’re here.


Corey Ellis

CEO & Co-Founder, Growcer


Help Us Help You: Freight Farmer Survey

Please take a minute to share your thoughts with us.

  • Help us help you: your answers will be used in building/sourcing solutions that are relevant to where you need the most support.

  • Collaboration with scale means solutions for you faster: we're working with the best of the best, including past Freight Farm team members, suppliers, and farmers like yourself.

  • Strength in numbers: vote for the solutions you want to exist by getting more Freight Farmers to complete the survey.

Thank you to all the Freight Farmers who submitted responses!

Supporting the FF Community

Control Panel RFP

  • 3 proposals received (Growlink, DirectGrow, AGEYE). Current submissions are under review and a document is being compiled.

  • Four more submissions may follow.

On-site Support

  • Survey shows high demand for install, training, and operations support.

  • Hiring former FF staff as demand grows.

  • Interested in on-site and ongoing support? Book a meeting to place a fully refundable deposit. There is a minimum level of interest needed to unlock this service and your deposit signals your interest.

Consumables and Starter Kits

  • For new growers, we are speaking with suppliers to be able to 1) assemble starter kits you can buy or 2) direct you to the best supplier who is offering relevant starter kits.

LED Panels

  • Trying to reconnect with the original manufacturer despite some early roadblocks.

  • Reached out to a U.S.-based manufacturer and have a pathway to a supply of LED panels now. The best course of action would be to do a group buy so you can take advantage of a volume discount. After we do our due diligence, we can take deposits.


Help Us Help You

Know someone building retrofit kits, selling LED panels, or experienced in FF setups? Let us know!

Corey Ellis

CEO & Co-Founder, Growcer

Growcer Weekly Update

Live Support:

  • Thank you to the Freight Farmers who attended the Community Hours on May 2 and May 7. Your insights are invaluable.

  • On May 9, Growcer provided updates and shared more about our offerings as requested. Watch the recording.

  • After the farmer survey closes on May 22, we will be emailing an update.

ONGOING SUPPORT

Continue growing with confidence—access expert advice, support, and trusted resupply guidance from Growcer’s experienced team.

WHAT’S INCLUDED:

  • Retrofit and maintenance guidance

  • Plant health and technical support

  • Resupply and spare parts coordination

  • Ongoing training and upskilling

Services rendered virtually.

Support Packages

for Freight Farmers

How Growcer Can Help

We’re actively supporting Freight Farms customers to keep growing. We’re working with current and former Freight Farms customers to create immediate and long-term solutions for your farm operations. We are offering live support to chat through solutions and multiple support package options to help you move forward.

Support Packages

for Freight Farmers

>Continuity Support Package

    • Ongoing maintenance and support from an experienced team

    • Installation of a complete retrofit package

    • Ongoing maintenance and support from an experienced team

    • Growcer Fund purchases your existing farm assets, providing you with immediate funds

    • Installation of a complete retrofit package

    • Ongoing maintenance and support from an experienced team

Keep your project running with a new partner, even if you’ve been left in limbo.

>Onboarding & Training Packages

    • Receive deposit recognition (up to $20,000 USD per farm) and/or Growcer Fund solutions for those in the process of getting a farm.

    • Collaborate with the dedicated Growcer team to walk you through next steps.

    • Receive onboarding and training supports for Freight Farm customers with new farms or with less than one year of operating experience.

    • Explore Growcer's proven commissioning and training packages that 110+ farms used to get growing, tailored to Freight Farmers in the early days of their journey.

    • We understand switching providers isn’t easy, especially after a major disruption.

    • If you are interested in switching to a new Growcer farm, we’ll take a look at your timeline and help map out a transition plan that works for you.

Tailored for you. Transition without starting over.

How Growcer is Different

  • Experienced support: Dedicated 1-on-1 technical help, training, and guidance that goes beyond technical support (i.e. business planning, distribution.) 

  • Onboarding that keeps you growing: Explore Growcer's proven commissioning and training package that got 110+ farms growing, tailored to Freight Farmers in the early days of their journey.

  • Flexible financing: Growcer Fund helps mission-driven organizations access farms with less upfront capital and expert support. We even help with grants.

  • Long-term stability: We're built for resilience, not hype with a modular, disciplined approach. We know your trust has been broken and we completely understand. Our goal is to show you with our actions that we do business differently.

  • We’ve got your back: Transition offers for Freight Farms customers include onboarding support and recognizing deposits up to $20,000 USD.

Contact Us

If you’re a Freight Farms customer or stakeholder seeking clarity, support, or help navigating what’s next — we want to hear from you.